OPEN 24/7
AI receptionist for auto service · 24/7

You run the bays. Amber runs the phone.

Amber is a voice AI receptionist for auto service shops — she answers every call, books the appointment, texts the confirmation, and routes to your team, around the clock.

REAL CALLS·LIVE CALENDAR
Hear it live

If you’re missing your customer calls, someone else is taking them.

Press play and watch the platform work as the conversation happens — the caller recognized, the appointment booked, the confirmation sent.

0:00 / 0:00
Amber · AI receptionist
What the platform did

The math

A missed call doesn't leave a voicemail.

When a bay is full and the phone rings out, that customer doesn't wait around. They scroll to the next shop on Google and dial it. Every call you miss is a booking that quietly went somewhere else — and you never see the ones that got away.

Amber answers every one. First ring, every hour, holidays included.

A front-desk hire
~$60,000 a year
  • One person, one phone, business hours only
  • Lunch breaks, sick days, turnover, training
  • Two calls at once and one goes to voicemail
  • After 6pm and weekends, the line goes dark
Amber
A fraction of one hire
  • Answers every call, 24 hours a day, every day
  • Never on break, never out sick, never quits
  • Takes ten calls at once without missing one
  • Books the midnight caller while you sleep

On every call

What Amber does on the phone.

Every call is tuned to the realities of a busy bay — short calls, returning customers, multi-vehicle households, and the dozen things a front desk juggles the moment the phone rings.

app.bookaservice.ai
Calls 142
SMS 98
Messages
Search calls…
KPKathleen PatelJul 27 · 3:44p · inboundbooked
AJAndrew JonesJul 27 · 2:18p · inboundmissed
BNBrandon NguyenJul 27 · 1:50p · inboundbooked
AHAmanda HillJul 27 · 1:12p · inboundquote
ILIbrahim LewisJul 27 · 12:31p · inboundbooked
CTCarol TremblayJul 27 · 11:58a · inboundbooked
RWRyan WilliamsJul 27 · 11:20a · inboundresched
142 calls · this week
KP
Kathleen Patel
Inbound · Mon, Jul 27 · 3:44 p.m.
Appointment Booked
Duration
1m 59s
Phone
(519) 863-7055
Vehicle
2013 Volvo XC60
Appt
Wed, Jul 29 · 11:30a
Summary

Kathleen Patel called to book a tire change. Recognized as a returning customer; appointment confirmed for the Volvo XC60.

Transcript
Customers
Matched on the inbound number
Amber · on call
RH
Robert Hayes
(519) 442-0118
Caller recognized
Details
Vehicles
Appointments
Communications
Customer details
Phone
Email
r.hayes@gmail.com
Preferred contact
Text message
Customer since
Mar 2023 · 11 visits
BMW 3 Series Primary
2021 · sedan
Last serviceMar 2026
Ford F-150
2019 · pickup
Last serviceJan 2026
Services & Pricing
The catalog you control
Catalog · live
Maintenance 12 services
Tire rotation
All four wheels · balance check included
30 min
$49.99
Synthetic oil change
Up to 5 qt full synthetic · filter
45 min
$89.99
Brake inspection
Pads, rotors, fluid · full report
30 min
$0.00 free
4-wheel alignment
Toe / camber / caster · road test
60 min
$129.99
Coolant flush
Drain, refill, pressure test
60 min
$109.99
The next caller hears $94.99 for the synthetic oil change.live
Calls 142
SMS 98
Messages
Search SMS…
RHRobert Hayes10:32a · confirmationdelivered
SCSamantha Clark9:14a · reminderdelivered
MHMatthew HarrisYesterday · reminderdelivered
WMWei MorinYesterday · confirmationdelivered
YCYusuf CampbellYesterday · reminderdelivered
DCDeepa CoteJul 26 · confirmationdelivered
98 messages · all delivered
RH
Robert Hayes
(519) 442-0118
DeliveredOutbound
Today · 10:32 a.m.
Hi Robert — you're all set at City Auto
BMW 3 Series · Fri, May 30 · 10:00a · Bay 2
Manage your appointment → portal.bookaservice.ai/r/h8
Delivered · 10:32a
Appointments
Moving one booking — same record
Amber · on call
ThuMay 29
2:00p · Bay 1
Robert Hayes
BMW 3 Series · Oil change
open · rest of day
FriMay 30
9:30a · Bay 2
Liam Park
Tesla M3 · Rotation
open · 1:00p
SatMay 31
9:00a · Bay 4
Nadia Cole
RAV4 · Alignment
open · 11:00a
Same record updated — moved to Sat 11:00a. No duplicate booking created.Amber
Calls 142
SMS 98
Messages
Incoming caller
(226) 770-3391
Live
Complex repair quote — needs a person
Checking the shop is open
Connecting to a service advisor
JD
Jordan Davies
Service advisor · Bay floor
Connected

Always honest about being AI. Callers hear "this is Amber, the AI assistant" up front, and she'll say "yes, I'm an AI" if asked. She never promises something the shop can't deliver.


Bespoke

Built around your shop — not a template.

Amber isn't a generic bot you configure yourself. We build her for your shop, with your services and your voice.

01

Trained on your catalog

Your services, your pricing, your bays, your hours, the way your shop talks to customers. She quotes what you charge and books into the calendar you actually run.

02

White-glove install

We do the build. You hand us your hours, services, and the number you want answered — we set up the agent, deploy your dashboard, and you go live without touching code.

03

A handful of shops a month

Every install is done by hand and tuned to the shop, so we take on a limited number of new shops each month. That's how each one gets the attention it needs to be right.

See the full playbook. Every call type Amber handles, the dashboard she writes into, and how the whole build comes together — walked through end to end.

Read the Call Playbook

The platform

One dashboard for the whole shop.

Every call is recorded, transcribed, and tied to the appointment it produced — alongside the tools your front desk runs on, all in one place.

Booking calendar showing a color-coded week of appointments

Booking calendar. Every bay's day at a glance — the AI writes each appointment straight in, with no double-booking.


How it works

Here's how we build yours.

No engineering on your side. You give us your hours, your bays, your service catalog, and the number you want answered. We build the agent, deploy your dashboard, and the calls start coming in.

01

Shop setup

We capture your hours, bays, services and pricing, team, and the voice you want — friendly, formal, or somewhere in between.

02

Phone routing

We provision a number, or you forward your existing shop line. Calls reach Amber within seconds.

03

Dashboard live

Your dashboard is ready before the first call lands — calendar, customers, messaging, marketing, and reports, all configured to your shop.

04

Calls start booking

Amber answers every call from the moment you go live. You watch appointments land in real time and tune the script as you learn what your customers ask.

Limited demo slots each week

See Amber answer your shop's calls.

Book a 30-minute demo and we'll walk you through exactly how Amber would handle your phone — your services, your calendar, your customers. Then we price the build for your shop.